From Painting to Perfection

From Painting to Perfection: An Interview with Kevin Palmer Painting

We recently received an interview request from ConnecticutForSale. The interview was intended to provide real estate customers with helpful advice and a better experience when selling or purchasing a home. Kristen Bosse is the interviewer:

Please describe a little bit about your company and the services you offer.

Kevin Palmer Painting provides the highest quality professional interior and exterior painting services to our customers in West Hartford, CT and the towns which make up the Farmington Valley. We are a full-service residential and commercial painting company dedicated to satisfying our client’s painting needs. We have been in business since 1966. Our top priority is to give our customers the best paint job possible. We offer airless spray, brush, and roller applications, power washing, and low-pressure roof cleaning services.

What is your position at Kevin Palmer Painting?

I am the founder and president of Kevin Palmer Painting. I started the business in high school. To date we have painted for over 5000 customers as well as hundreds of commercial businesses. Most of our business is from referrals and repeat business.

What makes you different than other painting contractors?

We are absolutely committed to providing the best quality paint job possible to all of our customers. All of our employees are obsessive in their commitment to detail and workmanship. All of our work is done in-house. We do not subcontract anything. This gives us complete quality control. All of our painters are full time professionals who average 17 years working for Kevin Palmer Painting. Longevity of employees in the work place is something of which we are very proud. We have the best painters in the world working for our company. Our customer service is exceptional. We have been in the business long enough to develop the experience necessary to properly address any residential or commercial painting project.

What are the advantages to having a fresh paint job on your house?

A properly prepared and painted home looks attractive and increases a property’s value. Painting minimizes deterioration from the elements, sun, rain etc. and decreases the need for premature, costly, and avoidable wood repair and replacement.

What is the best time of year to paint your home?

Our exterior season starts in April and continues through October. We closely watch weather daily conditions and forecasts to always paint within manufacturer specified temperature and humidity ranges.

How often should the average homeowner get their house painted?

For exterior residential painting we recommend recoating between 5 – 7 years. Decks should be properly preserved very 2 years. We recommend power washing every 2 – 3 years. Interior painting longevity tends to be a function of wear and tear and quality of the previous coating.

What qualities should people look for in a good painting contractor?

A quality painting contractor should be honest, dependable, and reliable. Skilled, experienced painters are a must. Meeting insurance and licensing requirements is a necessity, as well as meeting EPA Lead-Safe requirements.

Are there any green products you have been utilizing in recent years?

Kevin Palmer Painting uses “green” products where appropriate and beneficial to our customer’s needs. Low or no VOC products are used when appropriate. Our company participates in recycling, establishing the most efficient route to job sites, carpooling, and minimizing our carbon footprint wherever possible. We strive to decrease our impact on the environment by minimizing waste and maximizing quality and durability. Minimizing excess, preservation of resources, and knowledge and application of environmentally friendly painting procedures are very important to Kevin Palmer Painting.

It is sometimes said that picking a color is the most difficult part of the painting project. What assistance, if any, do you offer your customers in choosing a color?

We offer our customers color decks, paint samples, on-line color visualization tools, as well as the services of a professional colorist if requested or helpful. We have the ability to match any color, and we always make a sample brush out for customer approval prior to starting any project. Most importantly, we never rush our customers into making a hurried selection. Our patience with color selections insures that our customers will be happy with their choice of color and sheen and with our finish results. Color selection for our customers is straightforward and unhurried.

How does your business help new home buyers or those looking to sell?

We best assist homeowners in the selling process by keeping their property in impeccable condition. This indicates to potential buyers that the seller has made a commitment to properly maintaining their residence and that there are high standards usually in all aspects of the property’s condition. We best assist buyers by providing honest realistic estimates for painting needs of the property after the sale.

What’s the best way for people to get in contact with you?

For information regarding interior and exterior painting, power washing, and roof cleaning customers can reach us at (860) 658-2441 or visit us on the web at http://kevinpalmerpainting.com.

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